Catégorie : Hotel & Hospitality

  • 𝗜’𝗺 𝗰𝗮𝗹𝗹𝗶𝗻𝗴 𝗶𝘁. Best Available Rates — the pricing parity… | Jeff Low | 12 comments

    𝗜’𝗺 𝗰𝗮𝗹𝗹𝗶𝗻𝗴 𝗶𝘁. Best Available Rates — the pricing parity standard that has locked hotels and Expedia together for over two decades — is officially dead. Why? Expedia Group’s OneKey Member Pricing now consistently undercuts hotel BAR rates, rendering traditional rate parity irrelevant. Example: For next Tuesday night in Boston, more than half of hotels…

  • DeepMind CEO Demis Hassabis + Google Co-Founder Sergey Brin: AGI by 2030?

  • The KPI of Passion

    The KPI of Passion

    If you’re staying at a luxury hotel, what sets it apart from any other property with high-end fixtures and fittings is the service. And leading that charge is the concierge. You may have a rooftop pool at home. You may have a personal chef. But you’re unlikely to have someone on hand who can recommend…

  • Greengage unveils first AI assessment…

    Greengage unveils first AI assessment…

    Greengage Solutions has relaunched its ECOsmart portal, the first AI-supported assessment system that enables business travel, hospitality and events organisations to secure ECOsmart sustainability certification more quickly and easily. The first step in the Greengage ECOsmart certification process is an online survey to establish an organisation’s current position regarding sustainability so that an implementation action…

  • SuiteOp and Cloudbeds partner to bring real-time automation and guest-level control to hotels 

    SuiteOp and Cloudbeds partner to bring real-time automation and guest-level control to hotels 

    Hotels and lodging operators can now automate smart devices, streamline operations, and give guests direct control – all from a single, powerful workflow engine. NEW YORK, 28 MAY 2025 – Guest operations platform SuiteOp has today announced a partnership with Cloudbeds, enabling hotels and lodging operators to transform their smart device infrastructure into an automated ecosystem – while giving…

  • Melbourne a ‘Sporting Chance’ of Delivering Accor’s Best Annual Performance since 2019

    Melbourne a ‘Sporting Chance’ of Delivering Accor’s Best Annual Performance since 2019

    British & Irish Lions Tour and Ashes Test series tipped to deliver bumper second half of 2025 for Melbourne’s hotel industry Surge in leisure demand soaks up record increase in city hotel supply Accor supports diversity in employment with new partnership Melbourne’s reputation as the sporting capital of Australia is set to drive the strongest…

  • Losing bookings? With strategic digital insights, not everything is lost.

    Losing bookings? With strategic digital insights, not everything is lost.

    In today’s rapidly evolving digital landscape, hotels face unprecedented challenges—and opportunities—in attracting and converting guests. While a lost booking might seem like a setback at first glance, it can also provide crucial clues into guest behavior and market trends. By diving deep into data across booking engines, metasearch platforms, SEO and digital advertising, hoteliers can…

  • Bolt Business and IHG Business Edge Partner to Introduce Special Benefits

    Bolt Business and IHG Business Edge Partner to Introduce Special Benefits

    Bolt Business partners with IHG Business Edge, a complimentary travel program tailored for small and midsized enterprises from IHG Hotels & Resorts, to enhance customers’ hotel experience with special benefits for shared customers. The partnership aims to help shared customers focus on business when travelling for work, instead of logistics. Bolt Business customers are now…

  • GDS hotel bookings poised for strong growth through 2030

    GDS hotel bookings poised for strong growth through 2030

    As global demand shifts, GDS strategy becomes a key lever for hotel revenue growth, offering hotels a chance to boost profitability beyond OTA and direct channels May 23, 2025 In an age of digital direct bookings and OTA dominance, the Global Distribution System (GDS) remains a quietly powerful engine of hotel revenue – particularly through…

  • Guest Segmentation Is Failing Hotels: 5 Ways to Do Better with Available Data

    Guest Segmentation Is Failing Hotels: 5 Ways to Do Better with Available Data

    Breaking down your audience into different segments with specific messages and offers drives engagement, clicks, and bookings. Yet many hotels are still blanket sending the same messages to their entire database. And it’s just not working. Segmentation can be simple and effective, capitalizing on the basic data you already own. With a shifting economic climate,…