Catégorie : Hotel & Hospitality

Traditional wisdom will tell you that switching your hotel’s Property Management System (PMS) is about the most painful thing a hotelier can do. Your team is busy. Your property never closes. And the system you’re replacing is tightly woven into the fabric of your day-to-day operations.  But here’s the thing: migration doesn’t need to be…

From data insights to AI-powered personalization, hoteliers are rethinking their relationship with online travel agencies Jul 4, 2025 For years, hoteliers have focused on driving direct bookings, but industry experts now emphasize the strategic importance of optimizing presence on online travel agency (OTA) platforms. At the 2025 HSMAI Commercial Strategic Conference, leaders from Crescent Hotels,…

Hospitality Net met with Brian Reeves, founder and CEO of roomangel Foundation, at HITEC 2025 to explore how AI is reshaping hotel distribution. roomangel Foundation, a not-for-profit organisation, launched Hive as its first major initiative to help hoteliers reclaim control over pricing, distribution, and performance analytics. Hive is not just another AI tool, it is…

At HITEC 2025, Hospitality Net caught up with Bernard Tan, Senior Vice President of Commercial Strategy and Technology and Chief Commercial Officer at Castle Resorts & Hotels, to hear firsthand how hotel operators are coping with the challenges of scaling technology across diverse property types. A 40-year legacy, and a fragmented tech stack Castle Resorts…

Seats with Jet2.com, the UK’s third-largest airline, will now be available on the Kyte platform, with all ancillaries also available, thanks to a new distribution partnership between the pair. Kyte, a new-gen airline distribution platform, provides a modern application programming interface (API) that standardises airline NDC and LCC proprietary content, making it easy for airlines…

Jurny and Visual Matrix have teamed up to deliver a fully integrated guest experience platform designed to automate hotel operations at scale.  The new partnership and integration will unlock a powerful set of AI-driven tools—including contactless mobile check-in and checkout, real-time guest messaging, identity verification, and revenue-generating upsells—seamlessly embedded within the Visual Matrix PMS environment. …

The hotel industry is facing a powerful mix of opportunity and pressure. Hotel guest spending on travel and associated expenses is projected to hit a record $777 billion, according to the American Hotel & Lodging Association. But costs are rising, staffing remains tight and many traditional revenue streams are feeling the squeeze. So what’s the…

For hotels, the guest experience is no longer confined to the physical property—it begins the moment a traveler starts exploring options online. During a conversation on HITEC’s show floor, Ethan Wiseman, Sr. Director of Product Management at Sabre Hospitality emphasized the growing importance of bringing the essence of a hotel’s brand and personalized service into…