Jour : 22 janvier 2026
-
Crestline to manage Hotel Spero in San Francisco
Crestline Hotels & Resorts has been selected to manage the Hotel Spero Vignette Collection an IHG Hotel at Union Square in San Francisco. The property has 236 guestrooms and is located in the Union Square area. The hotel is positioned within walking distance of dining, shopping and the cable car turnaround. The property is described…
-
Davos 2026: Reimagining operations for resilience and growth
Optimize how you operate Davos 2026: Reimagining operations for resilience and growth Recent global disruptions have demonstrated that resilience is no longer merely defensive; it is a driver of long-term growth. Leading organizations are redefining operational performance, reconfiguring their models to drive productivity and innovation while strengthening…
-
Tambourine Launches Tambourine One: Website & Booking Engine
Tambourine, the global leader in hotel marketing technology, today announced the launch of Tambourine One, a powerful new all-in-one solution that unifies Tambourine’s hotel website technology and booking engine. Designed to help hotels and resorts drive more direct bookings, Tambourine One creates a faster, more intuitive booking experience while eliminating fees that have long burdened…
-
If your team is exhausted but the guest experience still feels inconsistent, it’s probably not a people problem. It’s digital fragmentation. Backed by research (I did it so you don’t have to), this… | Igor Pikulik
Customer Experience as Strategy: The New Path to Sustainable Competitive Advantage!!! Winning Through a Service-Focused Strategy: Aligning Strategy, Structure, Culture, and Accountability for Superior Customer Experience!! Customer experience is the ultimate differentiator in today’s emerging markets In an era of heightened competition, rising customer expectations, and accelerating change, organizations can no longer afford fragmented strategies…
-
#airtravel #airlines #airlineindustry | Alexandra Vukolova | 61 comments
Love, hate, and the flying choices we make. It’s amazing to see that Ryanair is the 5th largest carrier worldwide by the number of passengers carried last year. As much as people like bashing Ryanair and complaining about pretty much everything, the reality is simple: people flew, fly, and will fly Ryanair as long as…
-
Claude Code for Everything: Finally, that Personal Assistant You’ve Always Wanted
Everything you need to get started (no coding required) This is the first article in my series on Claude Code for Everything – work and life. Imagine a junior employee you could train to work exactly the way you want. Someone who handles the tedious, manual, soul-crushing parts of your job so you can focus…
-
Three Things to Watch for Los Angeles Hospitality in 2026
Los Angeles occupancy remains below pre pandemic levels due to entertainment strikes, soft leisure demand, weak international travel, and 2025 wildfire disruptions. However, the region’s diverse economy positions it for recovery, aided by the 2026 FIFA World Cup. Entertainment production and international air travel are expected to stabilize, while ADR should grow. Prior to the…
-
Most luxury hotel groups think growth is an operational challenge. Hyatt… | David Newman
Most luxury hotel groups think growth is an operational challenge. Hyatt Hotels Corporation understood early that it’s a governance challenge. As portfolios expand, something subtle but predictable happens: Interpretation multiplies faster than clarity. • Leaders define “luxury” differently • Creative teams optimize for taste, operators for efficiency • Decisions that were once instinctive become debated This is how…
-
TIME Hotels Boosts AI-led strategy for 2026
TIME Hotels has announced a strategic focus on artificial intelligence (AI) and advanced digital transformation as a key pillar of its growth strategy for 2026, supporting operational scalability, enhancing guest experiences, and advancing its ambitious international expansion pipeline. With the company continuing to expand across the Middle East, Africa, and Asia, which includes an existing…
-
Travelers love points, but how ‘bout brands?
Loyalty programs were once developed to encourage more consistent brand usage, but the world of travel rewards has blossomed into a full sub-economy in and of itself. Providers, intermediaries and financial institutions strike massive deals, making the rewards economy a subject of specialty publications and engendering an enthusiastic set of « hackers » aiming to gain as…