Jour : 29 décembre 2025
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Share Your Insights: The 2026 Profitability Playbook Survey
Source: Otelier Hotel operations are more complex than ever, and fragmented systems with limited visibility make it increasingly difficult to run efficiently and make confident decisions. That’s why Otelier, Agilysys, and Sage are inviting you to participate in The Profitability Playbook: 2026 Hotel Operations Index, a new industry benchmarking study built to understand how operators…
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Share Your Insights: The 2026 Profitability Playbook Survey
Source: Otelier Hotel operations are more complex than ever, and fragmented systems with limited visibility make it increasingly difficult to run efficiently and make confident decisions. That’s why Otelier, Agilysys, and Sage are inviting you to participate in The Profitability Playbook: 2026 Hotel Operations Index, a new industry benchmarking study built to understand how operators…
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Brand Waves This Week
Kith and Columbia blend fashion and performance, McCain celebrates the authentic chaos of the table, and Squarespace turns the domain into a style statement.Image © KithWelcome to The Brand Waves, your weekly snapshot of the most innovative marketing campaigns from around the world. In this edition, discover stories, strategies, and creative ideas that are redefining…
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#experience #customer #hotel | Holly Joint | 222 comments
First impressions count. This is my view at the reception of a spa at a five star hotel. The back of a Lenovo monitor and dangling cables. This is a lovely place, it smells and looks beautiful. And I know I will have a sublime experience. But it shows that the staff haven’t sat in…
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#hospitality #luxury #brandexperience #destinationthinking #china #futureoftravel | Gary M. Rosen | 13 comments
Why is luxury retail teaching hospitality how to create destinations? I recently read a meaningful article about Louis Vuitton’s newest flagship experiences in China — and honestly, I found them both inspiring and a little mind-boggling. Because while luxury retail has fully embraced the idea that stores must now be destinations, much of the global…