Jour : 10 décembre 2025
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Did McDonald’s just release an AI Christmas ad so unsettling they had to pull it? The Netherlands launched it. The internet revolted. The brand deleted it. This was not a side project. Titled “The… | Darren Goode | 174 comments
Did McDonald’s just release an AI Christmas ad so unsettling they had to pull it? The Netherlands launched it. The internet revolted. The brand deleted it. This was not a side project. Titled “The Most Terrible Time of the Year, » and created by TBWANEBOKO for McDonald’s’s Netherlands, the concept aimed to explore a darker, more…
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10 conversations we had with restaurant chefs in 2025
Between the Extra Serving and Menu Talk podcasts, the editors of Nation’s Restaurant News and Restaurant Hospitality featured conversations with more than 60 chefs this year. We talked to corporate chefs from Taco John’s and Marco’s Pizza, independent chefs from Kyu and Northern Spy, and even celebrity chefs including Nelson German and Stephanie Izard. These…
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The smarter way to hire staff: rethinking hotel recruitment
Talent shortages remain widespread throughout hospitality. The competition for dependable, motivated staff is fierce. Hotel owners, general managers and HR teams are still navigating the fallout of a post-Covid labor market shaped by economic pressure, shifting expectations and reduced mobility in key regions. In the latest episode of Matt Talks, Mews CEO Matt Welle sits…
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We were warned in 2015. We ignored it. Now we’re paying for it. Just re-read this brilliant 2015 FT piece (full article in the comments) about advertising’s great digital delusion, and bloody hell,… | Gustaf Wick | 102 comments
We were warned in 2015. We ignored it. Now we’re paying for it. Just re-read this brilliant 2015 FT piece (full article in the comments) about advertising’s great digital delusion, and bloody hell, it reads like prophecy. Ten years ago, whilst everyone was genuflecting before the altar of « engagement metrics » and « precise targeting », Byron Sharp…
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Lafayette Hotels transforms operations with RMS and boosts direct bookings by 70%
New England, 10 December 2025 — Lafayette Hotels, an independent hotel group with 26 properties across New England, has boosted efficiency and more than doubled direct online bookings since adopting RMS, a long-established property management platform built to streamline hospitality operations and elevate the guest experience. Before partnering with RMS, the group relied on six separate property management…
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SIMI 2025, MKG Analysis: transformation, mobilisation, fragmentation, modernisation, modularity
A contrasting market: luxury on the rise, budget under pressure The last few years have profoundly reshaped the geography of performance. The economy and super-economy hotel sectors are suffering, largely due to the slowdown in construction projects and the decline in the working-class clientele that has historically driven the segment. Conversely, the upscale hotel sector…
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Reddit Is NOT a Strategy for Boutique or Independent Hotels Over the last weeks, a few GMs have asked me whether their hotel should start “doing Reddit” because AI tools now pull answers from Reddit… | Eduard Ruppel 爱德华
Reddit Is NOT a Strategy for Boutique or Independent Hotels Over the last weeks, a few GMs have asked me whether their hotel should start “doing Reddit” because AI tools now pull answers from Reddit threads. Let me say this clearly: – Reddit is not a marketing strategy for boutique or independent hotels. – And…
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AI Direct Hotel Booking: How CRS and PMS Vendors Become the New Gatekeepers
We’re approaching the first real rewrite of hotel distribution since the OTA boom of the 2000s. AI agents don’t browse websites, they transact. And the systems best positioned to serve them are the ones long ignored because they lived below the funnel.I’ve written in the past about how hotels can thrive in an agentic AI…
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Megatrends 2026
Step right up and see the future. Every December, Skift’s editorial team ventures into risky territory: decoding what the travel industry will be obsessing over in the year ahead. There’s a fair amount of hubris there, of course. The future rarely cooperates – it reminds me of that old Yiddish saying about God and plans. …
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#traveltech #fintech #hospitality #distributionstrategy #capitalone #payments #paymentification #travhotech | Mark Fancourt
🤯 The next war in the travel industry isn’t being fought by OTAs or airlines—it’s being won by your bank. The battle for traveler distribution has quietly shifted from price wars to transaction ownership. The article, « The Wallet vs. The Web, » argues that banks are building an impenetrable « fortress » that bypasses traditional online travel agencies…