Jour : 25 novembre 2025
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The Year of the Operator: What 2025 Revealed (And Why Operations Will Drive Us Forward) – Josiah Mackenzie
In this solo episode, Josiah shares why 2025 became the “Year of the Operator,” drawing on newly released hotel performance data and trends seen across the industry. He breaks down how top operators protected profitability despite softer-than-expected top-line performance and why operational excellence is emerging as the defining advantage heading into 2026. Josiah also explores…