Jour : 14 novembre 2025

In a world where you can book everything online… why do travel agencies still exist? It’s a fair question. With Google, Booking.com, and AI itineraries at our fingertips who still needs a travel agent, right? Here’s the truth: travel agencies aren’t dying. They’re evolving. Because travel isn’t just about booking flights or finding a hotel.…

Transcript Transcript Transcript OK, Google Agentic Commerce, I don’t know what it’s called, but it’s available now on Google. So I can now have the agent go out and find products on Google and book some of them. So this was announced in the spring. It’s part of AI mode. So for those that don’t…

Let’s be honest, the world doesn’t need another product. It needs a brand that feels alive. When everything looks polished, Uniformity becomes invisible. So what makes people stop, trust, and remember you? It’s not your idea. It’s your intention. Here’s what truly sets modern brands apart: 1. Consistency over Chaos Trends fade faster than you…

I’m going to make a bold prediction. In 2–3 years, most—if not all—guest calls to and inside hotels will be handled by voice AI. It will know everything about the property, answer in any language, and the differentiator will be agentic capabilities—not just answering questions, but actually taking action: making a room or restaurant booking,…