Jour : 5 novembre 2025
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Travel Tech Essentialist #188: Human Layer | Mauricio Prieto | 18 comments
I asked readers of Travel Tech Essentialist to share which people (not brands) they consistently find valuable for travel tech-related insights on LinkedIn or X. I got 133 names across 60 entries, but a few stood out. Christian Watts topped the list of most mentioned. I also pulled engagement stats to see who’s really driving conversation.…
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Walk into any modern hotel and you’ll encounter the industry’s great contradiction: hospitality, fundamentally a human-to-human business, has become dominated by screens.Guests tap tablets to order… | mathias coudert
Walk into any modern hotel and you’ll encounter the industry’s great contradiction: hospitality, fundamentally a human-to-human business, has become dominated by screens.Guests tap tablets to order room service, swipe through kiosks to check in, and scan QR codes to view menus. These screens exist because hospitality’s core tasks remain stubbornly manual. Checking reservations, processing check-ins,…
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Beyond Price: The Future of Hotel Upselling and Cross-Selling
In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views toward meaningful, personalized experiences, emphasizing the emotional story behind offers. Mercedes shares her extensive expertise in digital marketing…
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An artist who drives hotel bookings
Hey 👋 You’ve just opened Hotel Nuggets, a not-boring newsletter for hoteliers. Today’s edition: 👀 An artist who drives hotel bookings 🟢 Whatsapp Business button ✍️ Catch reviews while the emotion is fresh 🎬 Your Reels like mini movies #1 An artist who drives hotel bookings Reset Hotel in Joshua Tree 🌵 just nailed what every hotel dreams of: creating…
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Everyone wants to deliver « memorable experiences. » But the truth is, consistency is the foundation underneath this — as today Jannes Sörensen explains… In his conversation with Matthias… | Hospitality Daily
Everyone wants to deliver « memorable experiences. » But the truth is, consistency is the foundation underneath this — as today Jannes Sörensen explains… In his conversation with Matthias Huettebraeuker on the Hospitality Daily podcast, Jannes shared how real magic in hospitality only happens when the basics are flawless. “At The Beaumont, every morning was Groundhog Day.…
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« In the age of AI-speed, the strategy-to-execution continuum must accelerate with purpose and precision. » A vision is only as powerful as the momentum behind it. We are thrilled to announce the… | Naveen Manga | 16 comments
« In the age of AI-speed, the strategy-to-execution continuum must accelerate with purpose and precision. » A vision is only as powerful as the momentum behind it. We are thrilled to announce the opening of Marriott Tech Accelerator (MTA) in Hyderabad, India. Our MTA is built to accelerate teams bounded by a mission to deliver Marriott International’s global technology vision.…
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Hospitality has entered a new chapter where revenue leaders are no longer just technicians but the architects of total profitability. Success now depends on how well hotels connect data, technology… | LodgIQ
Hospitality has entered a new chapter where revenue leaders are no longer just technicians but the architects of total profitability. Success now depends on how well hotels connect data, technology, and human insight to drive sustainable performance. Traditional metrics like RevPAR can no longer tell the full story. The new generation of Revenue Management leaders…
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CUSTOMER ADVISORY BOARDS Blessing or Curse?
In our modern hospitality world, where technology underpins nearly every aspect of operations, vendors and hotel operators alike are in a constant race to innovate, differentiate, and deliver seamless guest experiences. Property management systems (PMS), central reservation systems (CRS), customer relationship management (CRM), and point-of-sale (POS) solutions are no longer just tools, they’re strategic enablers.To…
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The biggest lie still being told… is that brands still mean anything. I offer an alternative solution. Everyone should build a cult. Correction… everyone needs to build a cult. There is probably… | R.J. Abbott | 50 comments
The biggest lie still being told… is that brands still mean anything. I offer an alternative solution. Everyone should build a cult. Correction… everyone needs to build a cult. There is probably no more overused word till being used in modern marketing than the word “brand.” Well… maybe with one exception… “Creative Director”… But that’s…
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Insights and Practical Steps for Hoteliers from the Sustainable EU Tourism Programme
As 2025 draws to a close, the Sustainable EU Tourism – Shaping the Tourism of Tomorrow programme is nearing its end. Over the past two years, the initiative has helped European destinations test new approaches to managing tourism sustainably: improving resource efficiency, engaging local communities, and strengthening resilience to climate and market pressures. While designed…