Jour : 3 novembre 2025
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Airport lounges: From exclusive to crowded and commercial | Ruyman Gallardo Armas posted on the topic | LinkedIn
The Airport Lounge Premium Paradox Airport lounges were once synonymous with exclusivity, calm, and elevated service, a core pillar of the premium travel journey. Today, in many hubs, they feel closer to a busy café with better seating than a sanctuary for business travellers. Based on 2025 data, 57% of frequent travellers use airport lounges,…
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Creating purpose-led guest experiences
Market and Industry Dynamics The hospitality industry operates in an extraordinarily crowded marketplace. The industry has rapidly evolved and has established more than 450 brands with 17.5 million rooms, which has intensified competition, altered competitive dynamics and converted traditional differentiators into basic market entry requirements¹. This proliferation creates commoditisation forces that transform brand differentiation from…
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Episode Four Of ‘Bar Attitude by Three Cents’ Documentary Series Premieres
Anna Sebastian spotlights London’s influence on global bar culture Greek premium mixer brand, Three Cents, has premiered the fourth episode of its Bar Attitude by Three Cents series. The bar-cumentary is a tribute to bar culture that aims to celebrate different cities’ nightlife through the eyes of iconic bartenders of the world. The latest instalment…
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Christophe Laure, the emblematic figure of the InterContinental Paris Le Grand
A career anchored in global expertise and strategic growth Christophe Laure’s journey began after training at the École Hôtelière de Lausanne and working in Cannes, before taking management roles in Monaco, Oman, Jordan, Egypt, Malta and Spain. When he returned to Paris in 2010 to lead InterContinental Paris Le Grand — where he had already…
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Monthly summary of the hotel openings map: October 2025
The hotel industry confirms its resilience in an unstable environment October saw the continuation of a growth cycle that began in 2022. This consistency illustrates the strength of the hotel sector in a turbulent global environment marked by geopolitical tensions, persistent inflation and rising capital costs. This observation had already been made based on an…
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From Revenue Manager to Commercial Strategist — A New Era for Hotel Profitability?
The Turning Point What if I told you that the era of focusing only on room rates is over? If you’re managing a hotel today, you already feel it. Those rules of revenue management that were once centered on daily pricing tactics and occupancy targets can no longer guarantee success. After years of volatility, unpredictable…
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2025 AI Adoption Report: Gen AI Fast-Tracks Into the Enterprise
As Gen AI fast-tracks into budgets, processes, and training, executives need benchmarks, not anecdotes. Now in its third year, this unique, year-over-year, cross-sectional study shows where the common use cases are, where returns are emerging, and which people- and process-levers could convert mainstream use into durable ROI. Led by Jeremy Korst, Partner, GBK Collective; and…
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Every major sporting event is a tourism campaign in disguise… From the World Cup to the Olympics to Formula 1, these events are real-time opportunities to invest in long-term transformation. Rafat… | Jeremy Jauncey
Every major sporting event is a tourism campaign in disguise… From the World Cup to the Olympics to Formula 1, these events are real-time opportunities to invest in long-term transformation. Rafat Ali Skift often calls these events ‘Live Tourism,’ and it’s a huge opportunity in travel. Billions go into infrastructure, media, and global positioning that…
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Inside NORAD’s Cheyenne Mountain Combat Center, c.1966
“These display screens would display signs of air attack against Canada and the United States. By pushing buttons, the NORAD battle staff members can take an electronic look at the tracks of space satellites or aircraft, which are chartered on the display by computers This is the nerve center which would give the first warning…
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LukeW | AI Has Flipped Software Development
For years, it’s been faster to create mockups and prototypes of software than to ship it to production. As a result, software design teams could stay « ahead » of engineering. Now AI coding agents make development 10x faster, flipping the traditional software development process on its head. In my thirty years of working on software, the…