Jour : 21 octobre 2025
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The Thing about Data….
Chris Crowley | Advisor | chris@boislane.co.uk Are you using data to make informed decisions, or is the data informing you of the decisions you need to make? It’s a subtle difference, but one that defines how the hospitality industry thinks about growth, performance, and the guest experience. The Comfort of Legacy KPIs For decades, hotels…
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Vincent Ramelli: Thirty Years of Hospitality, Technology, and the Pursuit of Balance
When Vincent Ramelli talks about hotels, he does so with the conviction of someone who has lived every chapter of the industry’s evolution. From the dawn of the Internet in the late 1990s to the rise of OTAs, from the early experiments in direct booking to today’s world of data-driven pricing and artificial intelligence, his…