Jour : 13 octobre 2025
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Rosewood Hotel Group just launched a rebrand and their new website is actually worth looking at. New visual identity (green color scheme, refreshed logo) and a rebuilt site where you can book… | Nicolas Vorsteher
Rosewood Hotel Group just launched a rebrand and their new website is actually worth looking at. New visual identity (green color scheme, refreshed logo) and a rebuilt site where you can book everything; rooms, restaurants, spa and activities, all in one flow. Reads more like a travel magazine than a hotel website. How I see…
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Brand gravity
What makes a brand culturally attractive? Welcome to the Sociology of Business. In my last analysis, Danger Zone, I explored scenarios where strategic direction of a company becomes a liability. If you are on the Substack, join the chat. With one of the paid subscription options, join Paid Membership Chat, and with the free subscription,…
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Unlocking the Big Wins in Hotel Profitability Today – Steven Moore, Actabl
In this episode, Steven Moore, CEO of Actabl, shares insights from his recent presentation at The Lodging Conference on how hotel owners and operators are finding wins in a challenging market. He explains how owners and operators are protecting profitability by focusing on the two biggest drivers of performance today: labor and culture. Steven discusses…
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OpenAI believes the traditional website is DEAD because of ChatGPT. And, I agree. In a recent interview, Greg Brockman said ChatGPT showed us how unnatural it is to use a static website for… | Kieran Flanagan | 159 comments
ChatGPT vs Gemini vs Claude vs Grok vs DeepSeek Credits to Andrew Bolis, follow him for latest in AI. ——————– Here’s the original post: ChatGPT vs Gemini vs Claude vs Grok vs DeepSeek Each one has different strengths and use cases. Some excel in multimodal creativity, others stand out in deep research, real-time updates, or…
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How to Develop AI Strategy for DMOs
CXO+AI is for travel leaders interested in AI strategy and business outcomes. The Matador AI Roadmap provides a high-level strategic framework for how DMOs can capitalize on AI to optimize internal operations, resources and knowledge, and ultimately, drive partner revenue. DMOs have all kinds of strategic plans, master plans, business and marketing plans, etc. The…
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Turning upsells into loyalty
How data, personalization, and automation make guests spend more — and return again Oct 13, 2025 Upselling in hotels has evolved far beyond offering room upgrades. When powered by data, automation, and genuine guest engagement, it becomes a tool for building loyalty, improving satisfaction, and driving predictable revenue growth. These four case studies from Revinate…
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Corporate demand fuels serviced apartment boom
Shifting workforce patterns and AI adoption reshape extended-stay accommodation Oct 13, 2025 The global serviced apartment market is on track to double in size over the next decade, driven by corporate relocation programs, flexible work models, and rising investor interest. A new report predicts that digital innovation and sustainability pressures will redefine how the sector…
