Jour : 3 octobre 2025
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📊 For years, hotel distribution has been reduced to a simple formula: OTA commission vs direct cost 💸➡️🤔 Easy to say, but completely misleading ⚠️ 🧠 In my new article for Hospitality Net –… | Piergiorgio Schirru, MBA | 21 comments
📊 For years, hotel distribution has been reduced to a simple formula: OTA commission vs direct cost 💸➡️🤔 Easy to say, but completely misleading ⚠️ 🧠 In my new article for Hospitality Net – 𝘋𝘺𝘯𝘢𝘮𝘪𝘤 𝘉𝘶𝘥𝘨𝘦𝘵𝘪𝘯𝘨: 𝘙𝘦𝘥𝘦𝘧𝘪𝘯𝘪𝘯𝘨 𝘵𝘩𝘦 𝘛𝘳𝘶𝘦 𝘊𝘰𝘴𝘵 𝘰𝘧 𝘝𝘪𝘴𝘪𝘣𝘪𝘭𝘪𝘵𝘺 – I explain why this binary view just doesn’t work anymore 🚫 The…
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The Luxury Hotels Making Travel Fun Again
Remember when traveling was actually enjoyable? Haven’t you missed it? If your answer is yes, you’re in luck. Luxury hospitality has a youthful glow right now. Florida’s Boca Raton Resort just overhauled its beach club, sinking millions into the makeover. Its most notable feature isn’t an upgraded bar but a Creamsicle-orange floating Fiat 500 revving…
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Low-Energy Hotels: The 3 Blind Spots Wasting Carbon | Matt Hughes
💡 Low-energy doesn’t mean done. Even UK hotels running at 80–120 kWh/m²·yr still leak carbon. The blind spots? Hot water 🚿, kitchens 🍳, and grid timing ⚡. The numbers tell the story: • Hot water can be 30–40% of use. • Kitchens running fixed fans waste ~50% of ventilation energy. • And the UK grid…
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Turning Short Term Rental Properties into Event Spaces was what I started doing in 2005. Giving global brands a space to host meetings showcase product and host events and cocktails during the large… | Chris MAUGHAN
Turning Short Term Rental Properties into Event Spaces was what I started doing in 2005. Giving global brands a space to host meetings showcase product and host events and cocktails during the large Cannes based events like – The Cannes Film Festival – Mipim – Cannes Lions This is one of our properties on the…
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HUMANISTIC LUXURY Let’s talk about complaint handling in Luxury Hotels…..Because your teams are tired. Early this week I was running a training for a luxury hotel team, and during the session… | Natalia Jaramillo | 53 comments
Guest satisfaction in luxury hotels isn’t just about meeting expectations—it’s about consistently exceeding them and creating memorable experiences. Here’s a structured approach: ⸻ 🔑 Key Drivers of Guest Satisfaction in Luxury Hotels 1. Personalized Service • Use guest data (preferences, past stays, allergies, favorite wine, pillow type) to tailor experiences. • Address guests by name…
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Today, Perplexity launched Comet, an AI-powered web browser that embeds artificial intelligence directly into the browsing experience. Expedia Group is one of Comet’s launch partners and our… | Jochen Koedijk
Today, Perplexity launched Comet, an AI-powered web browser that embeds artificial intelligence directly into the browsing experience. Expedia Group is one of Comet’s launch partners and our travelers can benefit from the launch: Download Comet for the opportunity to be upgraded to OneKey Silver status! That’s instant travel perks, just for trying out smart trip planning, and…
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#hospitalitystrategy #luxuryhospitality #experiencedesign #guestexperience #hotelleadership #emotionalroi | Oliver Corrin | 53 comments
Nightclubs are out. Board games are in. What does that mean for hotels? The fastest-growing trend among young professionals isn’t bottle service or DJ booths. It’s chess, cards, and board games, played in beautifully curated spaces, with good drinks, good music, and better company. A Financial Times piece recently called it the new nightlife: friends…