Jour : 25 septembre 2025
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From Ghosted to Booked: Win Back Website Visitors Before They Vanish
Few industries feel the impact of seasonality quite like hospitality, especially during spooky season! Halloween is an exciting opportunity for hotels to showcase their offers creatively and thrill their potential guests. It’s a moment when travelers are not only looking for a stay but for an experience that feels festive, fun, and memorable. A personalized…
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124 – People, Talent & Culture – Hospitality’s problem
I did some research into what are the main concerns of hotel chain executives recently. I wouldn’t call it scientific research but what do they talk about the most. The results are interesting, see the column. And without further ado, here’s the newsletter. PS: The most complete hotel brands chart ever made, check it out.…
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How You Can Stay Ahead in Hospitality: Lessons from HEDNA Lisbon
If you’re looking to stay ahead in hospitality, HEDNA Lisbon 2025 made one thing clear: the future is arriving fast. Over several days of discussions, workshops, and networking, you could feel how quickly the industry is evolving — and how much opportunity there is for those ready to embrace change. From practical AI to frictionless…
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UEFA Women’s Euro 2025: Switzerland’s Summer of Football
When Switzerland welcomed the UEFA Women’s Euro 2025, it was more than just another major football tournament; it was a nationwide festival that brought together sport, culture and tourism in a way few countries could replicate. Over 650,000 fans filled stadiums across eight host cities, with an additional 500 million viewers watching on television and…
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Many don’t realize there’s a branding revolution going on over at Midjourney. AI Image generation is totally controllable down the the style, colors, emotion, objects, people — anything. You can… | Brook Zimmatore
Many don’t realize there’s a branding revolution going on over at Midjourney. AI Image generation is totally controllable down the the style, colors, emotion, objects, people — anything. You can make your brand or project uniquely recognizable anywhere with unlimited options and consistency.
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Dynamic Budgeting: Redefining the True Cost of Visibility
For too long, the debate around hotel distribution has been framed within a deceptively simple equation: place the commission paid to an OTA on one side, measure the acquisition cost of a direct booking on the other, and then declare whichever is lower the winning option. If a marketing campaign produces a cost per acquisition…
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Beyond the Front Desk: How Cloud, Mobility, and AI Are Redefining Hospitality
I’ve worked in hotel tech long enough to know that most meaningful changes don’t arrive with a bang. They come in crawling in quietly, before they begin to walk. But they reshape our operations one baby step, one workflow, one guest interaction at a time. But every so often, multiple changes come together in a…
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🤖 Where MCP Fits in Hospitality Tech ➡️ What is MCP? MCP stands for Model Context Protocol. It defines a common protocol for large language models (LLMs, like GPT) to communicate with external… | Jose da Silva
🤖 Where MCP Fits in Hospitality Tech ➡️ What is MCP? MCP stands for Model Context Protocol. It defines a common protocol for large language models (LLMs, like GPT) to communicate with external tools, APIs, and data sources. Think of it as “drivers for LLMs” — instead of every developer writing one-off adapters, MCP standardizes…