Jour : 18 septembre 2025
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My comment on Jordan Hollander’s post got deleted. 🤨 That post is about a HotelTechReport + Booking dot com tool that « 𝘭𝘰𝘰𝘬𝘴 𝘢𝘵 𝘺𝘰𝘶𝘳 𝘵𝘦𝘤𝘩 𝘴𝘵𝘢𝘤𝘬, 𝘧𝘭𝘢𝘨𝘴 𝘸𝘩𝘢𝘵’𝘴… | Jan Popovic | 13 comments
My comment on Jordan Hollander’s post got deleted. 🤨 That post is about a HotelTechReport + Booking dot com tool that « 𝘭𝘰𝘰𝘬𝘴 𝘢𝘵 𝘺𝘰𝘶𝘳 𝘵𝘦𝘤𝘩 𝘴𝘵𝘢𝘤𝘬, 𝘧𝘭𝘢𝘨𝘴 𝘸𝘩𝘢𝘵’𝘴 𝘮𝘪𝘴𝘴𝘪𝘯𝘨, 𝘸𝘩𝘢𝘵 𝘥𝘰𝘦𝘴𝘯’𝘵 𝘧𝘪𝘵, 𝘢𝘯𝘥 𝘸𝘩𝘦𝘳𝘦 𝘵𝘩𝘦 𝘣𝘪𝘨𝘨𝘦𝘴𝘵 𝘳𝘦𝘷𝘦𝘯𝘶𝘦 𝘢𝘯𝘥 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺 𝘨𝘢𝘱𝘴 𝘢𝘳𝘦. » Hoteliers, I’d like to share some experience with you informed by managing tech services…
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The Agentic AI Adoption Matrix: Consumer & Travel
Agentic AI is the defining buzzword of 2025. Everybody is talking about systems that don’t just answer queries, but that act on our behalf. The problem is that you can’t just apply agentic AI evenly across the world of problems. The real gating factors aren’t just capability, but human trust and technical feasibility. I’d happily…
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Winning the World Cup of Demand: A Revenue Management Playbook for Major Events – LodgIQ
When the World Cup arrives in a host city, the surge in demand is unlike any other global event. With stadiums welcoming 50,000 to 80,000 fans at a time and some destinations offering as few as 13,000 hotel rooms, the hospitality industry faces both an opportunity and a challenge. Revenue managers are at the center…
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Winning the World Cup of Demand: A Revenue Management Playbook for Major Events – LodgIQ
When the World Cup arrives in a host city, the surge in demand is unlike any other global event. With stadiums welcoming 50,000 to 80,000 fans at a time and some destinations offering as few as 13,000 hotel rooms, the hospitality industry faces both an opportunity and a challenge. Revenue managers are at the center…
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Winning the World Cup of Demand: A Revenue Management Playbook for Major Events
When the World Cup arrives in a host city, the surge in demand is unlike any other global event. With stadiums welcoming 50,000 to 80,000 fans at a time and some destinations offering as few as 13,000 hotel rooms, the hospitality industry faces both an opportunity and a challenge. Revenue managers are at the center…
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Banff & Lake Louise Tourism CEO on AI as Business Strategy
CEO+AI is for travel leaders interested in AI strategy and business outcomes. A DMO CEO, who’s among the most advanced in AI strategy, told me recently, « You need to stop interviewing CEOs about AI. I want to hear what you think about AI. » Ok, this post is a combination of the two. First, I’m sharing…
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If you can’t find capital for a true luxury boutique hotel right now, you’re either selling junk or talking to the wrong people. Because here’s the truth: money isn’t scarce in this segment — it’s… | Thomas Brown
If you can’t find capital for a true luxury boutique hotel right now, you’re either selling junk or talking to the wrong people. Because here’s the truth: money isn’t scarce in this segment — it’s flooding. Family offices, private capital, even institutions are elbowing for a seat at the same very small table. Call it…
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#innovationfestival #fastcompany #starbucks #hospitalityleadership #customerexperience #aiinhospitality #humanconnection #futureofhospitality #serviceexcellence #leadershiplessons | Rohit Khanna
Day one of the Innovation Festival by Fast Company left me with a simple but powerful reminder. In the Brewing the Comeback session, Mark Wilson spoke with Brian Niccol, CEO of Starbucks. Listening to him, I felt a deep resonance with my own journey in hospitality and now AI. Brian shared how Starbucks is focusing…
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#agenticai #hoteltech #directbookings #travelinnovation #hospitalitystrategy #otadisruption #connectedtrip #hypercommerce | Pedro Colaco | 41 comments
Booking.com is in trouble. Agentic AI is coming for OTAs. Glenn Fogel just admitted it on stage at Skift, calling this “the next dot-com boom.” He’ll say Booking is ready: that their data, scale, and partnerships with OpenAI, Google, and Microsoft put them in the best position to be the agent. But massive capital is…
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The one question that tripled our Direct Bookings… “Do you work with creators?” That was one of the first Instagram DMs I intercepted as the new Head of Marketing at a startup treehouse… | Sarah Stahl | 24 comments
The one question that tripled our Direct Bookings… “Do you work with creators?” That was one of the first Instagram DMs I intercepted as the new Head of Marketing at a startup treehouse resort. My answer? “Yes!” No plan. No playbook. No strategy. Just a gut instinct that if we said yes, something good could…