Jour : 10 septembre 2025
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From Service to Experience: How Hospitality Brands Can Win in 2025
In the world of hospitality, offering “great service” used to be enough. Guests wanted clean rooms, friendly staff, and maybe a complimentary breakfast. Fast forward to 2025, and the game has changed. Today’s travelers aren’t just looking for a place to stay—they’re searching for experiences that make them feel seen, valued, and inspired. The brands…
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Budgeting for 2026: A Strategic Approach for Hoteliers
Budget season isn’t just about numbers—it’s about vision. As a hotel finance executive, I have found that success in 2026 will come down to discipline, collaboration, and clarity. Hoteliers face a marketplace defined by uncertainty: shifting demand patterns, evolving technology, rising operating costs, and persistent talent pressures. Yet, uncertainty is precisely why a strong, collaborative…