Jour : 14 juillet 2025
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Extra, extra! July/August digital issue of HOTELS Magazine is live.
The July/August 2025 issue of HOTELS Magazine is now live, featuring: Special Feature: The List—HOTELS’ annual global ranking of hotel companies and brands total rooms and properties. Cover Story: At attention with BWH Hotels and its CEO Larry Cuculic. Development: BD Hotels brings New York attitude to Palm Beach. More Development: Hyatt Hotels and its…
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roommaster Launches Concierge: AI-Powered Virtual Concierge Powered by Sadie AI for 24/7 Guest Engagement
roommaster has announced the official launch of roommaster Concierge, powered by Sadie AI, an AI-powered virtual concierge system that transforms how independent hotels manage guest communications and capture revenue opportunities around the clock. This solution addresses one of the most persistent operational challenges that independent properties face: how to maintain exceptional guest service standards while…
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A Contrarian View on Personalisation in Hotels⛱️ | Vassilis Syropoulos
A Contrarian View on Personalisation in Hotels⛱️ As we’re well into summer and the pace becomes more leisurely, with many of us easing into holidays there’s one notion we ought to challenge. Year after year, we complain that we haven’t achieved true personalization in hotels. But some things fail for a natural reason. What if…
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AI Experimentation in Hospitality and Beyond: Practical Ideas for Immediate Impact – Chris Kluis
Josiah: I really enjoyed speaking with you about your unique family story. We were in Indianapolis at HITEC, right? This big tech trade show. And you were saying your family history runs deep when it comes to technology and AI. I wonder if you could share that story with our listeners. Chris: Yeah. So my…
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I’m excited for independent hotels right now… | Christine Malfair
I’m excited for independent hotels right now… And honestly, a little concerned for brand hotels. Here’s why: Brand hotels rely almost entirely on their corporate websites for visibility. The problem? Most brand sites aren’t built for how guests discover hotels today: – Little (if any) local content – No guest-focused storytelling – No helpful FAQs,…
