Jour : 27 mai 2025
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Losing bookings? With strategic digital insights, not everything is lost.
In today’s rapidly evolving digital landscape, hotels face unprecedented challenges—and opportunities—in attracting and converting guests. While a lost booking might seem like a setback at first glance, it can also provide crucial clues into guest behavior and market trends. By diving deep into data across booking engines, metasearch platforms, SEO and digital advertising, hoteliers can…
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Cannabis drinks make a splash at the National Restaurant Show
Senior Food & Beverage Editor Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. He is the host of…
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The Media Mix Navigator tool
The Media Mix Navigator tool, powered by econometrics, helps you get the most out of your media investment.It allows you to explore different scenarios to define the optimum media mix for your business, whether your objective is to drive increased profit or revenue. The results are modelled across the first year of investment and the…
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Fixing Hotel Procurement: Why Visibility is the Missing Ingredient in Smarter Hotel Operations
In hospitality, procurement isn’t just about placing orders—it’s about keeping the lights on, the kitchen running, and the guest experience flawless. Yet too often, this critical operation runs in the shadows, weighed down by poor visibility. Teams juggle spreadsheets, email threads, and disconnected systems, constantly reacting to problems instead of steering ahead with confidence. But…
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Be the Swiss Army knife of venues
#4 Hyatt has spotted a great angle 🔍︎ How do you know if someone has a Peloton at home? They will tell you Peloton users are very passionate. Maybe it’s because the thing actually works. Maybe it’s just copium for spending $2K+ on an exercise bike. I’m not here to judge. But Hyatt has judged the situation……
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AI is exciting. AI is terrifying. And both can be true. I recently read a… | Jaime Delgado
AI is exciting. AI is terrifying. And both can be true. I recently read a great newsletter from Justin Welsh about how AI is changing the way we create value and how the real advantage now might be our humanity. That really resonated with me. In my work, I’ve been experimenting heavily with AI tools…
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McKinsey & Company has just published the « eight myths of airline… | Eric Léopold
McKinsey & Company has just published the « eight myths of airline retailing ». I’ve compared with my own notes, started in 2010 when airlines came to IATA to discuss their needs and pain points related to selling their products and services to customers across all sales channels. « Myth #1: Airlines have already captured the full…