Jour : 31 mars 2025
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Not-so-secret agent
Data Points Test your knowledge
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The Rise of Personalisation in Hospitality: Crafting Unique Guest Experiences in 2025
Personalisation has emerged as a defining trend in the hospitality industry. Today’s travellers are no longer satisfied with generic services and cookie-cutter experiences, they want stays that feel bespoke and tailored to their individual preferences. From AI-driven recommendations and custom room settings to curated local experiences, personalisation is transforming how hotels, co-living spaces, and extended-stay…
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How to engage and upsell to different types of travellers
The hospitality industry is evolving rapidly, and the modern hotel guest segments are not the same as they were a couple of decades ago. Different types of travellers today range from business professionals extending work trips for leisure to eco-conscious explorers prioritising green accommodations. For hoteliers, this diversity is both an opportunity and a challenge.…
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The Missing Link in Hospitality’s Experience Economy
Stretched by labor shortages, fast-changing guest expectations that verge on the impossible, and relentless pressure to operate more efficiently, today’s hospitality operations are more chaotic than ever. It’s no wonder hoteliers have little headspace to untangle issues like a disjointed guest experience. But a new role is quietly emerging, one that can bring order to…
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The State of the (Dis)Union: Early Q1 Signals and What’s Ahead in 2025
We’re only a few chapters into Q1, but the early pages tell a familiar story: ADR’s inching upwards, occupancy’s stalling, and costs are still throwing elbows. The industry’s clinging to top-line growth headlines, but dig a little deeper and the picture gets murkier. Yes, we got a solid early lift—Super Bowl, All-Star Weekend, inauguration buzz.…
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The State of the (Dis)Union: Early Q1 Signals and What’s Ahead in 2025
We’re only a few chapters into Q1, but the early pages tell a familiar story: ADR’s inching upwards, occupancy’s stalling, and costs are still throwing elbows. The industry’s clinging to top-line growth headlines, but dig a little deeper and the picture gets murkier.
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IHG Hotels & Resorts expands strongly across Europe with new brand openings
IHG’s European expansion includes new entries in luxury, premium, and essential segments, marking a key milestone in the company’s growth strategy. The diverse portfolio now spans renowned brands such as Six Senses, Kimpton, and InterContinental, with a notable increase in conversions, particularly from the voco and Garner Hotels brands. Growth in luxury & lifestyle segment …
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After more than 10 years, I’m back in the SaaS. ✨ We are launching… | Peter Fabor
After more than 10 years, I’m back in the SaaS. ✨ We are launching Pingotel today ✨ Pingotel is a tool for small hospitality businesses. You can use it to manage your two Airbnb apartments, guesthouse, coliving space, cabin, bike rentals… whatever you want. Setting up and getting direct bookings takes less than 2 minutes.…
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Dior and Rosamund Pike Parody Infomercials To Promote The New D-Journey Bag – V Magazine
Rosamund Pike took her Dior ambassadorship to the next level as infomercial spokeswoman for Dior’s latest campaign promoting the D-Journey Bag. Presenting the various features and appeals of the new purse with help from her fellow Dior Ambassador, Pike emphasizes with the slogan “finding the perfect bag can be a real challenge.” Marli André Marli…
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As AI Takes His Readers, A Leading History Publisher Wonders What’s Next
Late last year, Jan van der Crabben’s AI fears materialized. His World History Encyclopedia — the world’s second most visited history website — showed up in Google’s AI Overviews, synthesized and presented alongside other history sites. Then, its traffic cratered, dropping 25% in November. Van der Crabben, the website’s CEO and founder, knew he was…