Jour : 20 mars 2025

  • Be the Independent Hotel AI Recommends

    For years, independent hotels have been advised to embrace technology, optimize digital marketing, and prioritize guest experience. Yet, many remain caught in a cycle of fragmented systems and passive marketing strategies, believing that incremental improvements will be enough. They won’t be. A fundamental shift is happening now. AI-driven agents are changing how travelers discover, evaluate,…

  • Beyond the Bracket: How Hotels, Casinos and Venues Can Win BIG During March Madness

    Beyond the Bracket: How Hotels, Casinos and Venues Can Win BIG During March Madness

    There’s preparing for a championship game, and then there’s preparing for March Madness. It’s not just a game. It’s not just a moment. It’s a cultural phenomenon—one that sweeps up fans, fuels unforgettable memories, and sends revenue potential soaring across the hospitality and gaming industry. Sure, nothing can quite top the spectacle of Super Bowl…

  • Hoteliers Could See 12% Increase on Room Rates by Selling their Best Features or Services

    Hoteliers Could See 12% Increase on Room Rates by Selling their Best Features or Services

    New research from Amadeus explores what travelers are looking for from a trip and how technology can make those ambitions come true. The report – Travel Dreams – draws on input from 6,000 travelers from US, China, India, UK, France and Germany to understand how they choose where to visit, how they want to book…

  • 100 – Preparing for AI in hotel industry

    100 – Preparing for AI in hotel industry

    Wow, this is the 100th edition of Tell. With plenty of stops and starts over the year. But still 100 times I’ve written the newsletter. It was once known as “Food for Thought” because I had a section about that. I hope it still makes you think. I wouldn’t want this to be just a…

  • F1 Masterclass on How to Flirt with Luxury: You Up to Speed?

    Beyond LuxuryLast weekend, as the roar of engines filled the air at the Australian Grand Prix, we were reminded of just how far Formula 1 has come. The 75th anniversary season is already shaping up to be one for the history books, keeping many of us up, eager to see what the future of the…

  • 2025 State of Independent Lodging Report

    The 2025 State of Independent Report | Cloudbeds banner type: None thistemplate: template_content_hubs_v2.php 2025 State of Independent Lodging Report 2025 State of Independent Lodging Report In this report, we take the pulse of the global independent lodging industry. How are independent properties performing compared to previous years? What are the trends? In a softening market,…

  • Question: How do OTAs not die in the AI era? Here’s my answer… (…and… | Arlen Ritchie | 11 comments

    Question: How do OTAs not die in the AI era? Here’s my answer… (…and I’d love to hear counter points). Answer: The OTAs are marketplaces that compete primarily on the basis of demand aggregation, namely: 1️⃣ user acquisition, and 2️⃣ retention. 👉 The more efficient OTAs become at those two aspects, the more resilient they…

  • Hotel GMs: Trapped in ‘Groundhog Day’ or Leading the Future?

    Hotel GMs: Trapped in ‘Groundhog Day’ or Leading the Future?

    In this blog post, I will explore if hotel GMs have a natural curiosity, identify where curiosity has the most impact, discuss the hidden costs of not innovating, and conclude with practical steps to foster a culture of curiosity. Keep reading if you’re ready to break free from the daily grind and lead with innovative…

  • UAE’s online travel market: A competitive battleground for OTAs

    UAE’s online travel market: A competitive battleground for OTAs

    How digital adoption, market leaders, and strategic growth are shaping the future of UAE’s hotel bookings Mar 20, 2025 VIDEC conducted an independent study of the UAE’s air and hotel sectors. The research, focused on online travel intermediaries across six GCC markets and Egypt, used a demand-side methodology to measure the true travel demand originating…

  • Lady Gaga sends hotels searches crazy

    Lady Gaga sends hotels searches crazy

    Event underscores the significant impact of global entertainment on travel patterns Mar 20, 2025 The American pop icon is set to make a long-awaited return to Singapore this May after 13 years, marking her only Asian stop on her latest world tour. The announcement has ignited a surge in accommodation searches, highlighting the power of…