Survey reveals gaps in corporate travel policies

Many business travelers and decision-makers remain unclear about their company’s travel policies, according to a new Booking.com for Business survey

Dec 2, 2024

The study, which surveyed more than 600 U.S. business travelers and decision makers, examines travel policy awareness, expense reporting challenges and tools used to manage travel effectively.

Key takeaways

• While 76% of business travelers say they are aware of their company’s travel policy, the survey revealed significant gaps in their understanding;
• For example, only 32% of travelers knew their policies included medical and travel insurance, compared to 45% of decision-makers;
• Similar gaps were found for class of travel, preferred accommodations and the use of loyalty points.

Get the full story at Booking.com for Business