Hotelplanner AI voice hotel agents take 10,000 calls per day

The company’s global AI-powered booking team handles customer calls for reservations at over one million properties worldwide

Nov 12, 2024

Fluent in 15 languages, HotelPlanner.ai’s agents are designed to provide personalized, conversational assistance using algorithms to make tailored travel recommendations.

Key takeaways

• Agents can respond to customer needs, check room availability and rates, describe room features, clarify booking terms, and answer specific hotel-related questions before processing bookings;
• Trained on over eight million recorded calls with HotelPlanner’s global gig-economy agents, these AI agents provide « friendly and emotionally intelligent » interactions;
• They currently support customers in English, Hindi, Mandarin, French, German, Spanish, Portuguese, Greek, and Turkish, with additional languages on the way.

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