Mindblown: a blog about philosophy.
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From Mexico City, with Love: The Ritz-Carlton’s Luxurious Stay and Late Check-Out Experience
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Decoding Airline Executives’ Focus: Key Strategic Topics from 17 Quarters of Earnings Calls
The article examines what is capturing the focus of airline executives by analyzing strategic topics discussed over 17 quarters of earnings calls. Through this analysis, it identifies the most frequently mentioned subjects that are drawing executives’ attention in the airline industry.
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Evaluating Branded Hotel Investments: Should You Model the Base 5% Royalty Fee or Prepare for the Full 11-16% Economic Impact?
To accurately evaluate a branded hotel’s financial performance, it’s crucial to consider the comprehensive economic cost associated with brand affiliation, which can range from 11% to 16% of revenue, rather than just the standard 5% royalty fee. This includes various fees and costs inherent in maintaining the brand, making stress-testing these higher costs essential for…
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AI Bias in Hotel Discovery: 90% of Hotels Overlooked in ChatGPT Recommendations
At Luminate 2026, Blake Reiter highlighted the significant influence of AI on hotel discovery, emphasizing the importance of AI recommendations. A study involving 4,500 ChatGPT prompts across nine global destinations and five traveler personas revealed AI biases, with ChatGPT, despite having over 900 million users, identifying 49,707 hotels but featuring only 2,721 unique properties predominantly.…
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World Cup 2026: Hotels in North America Struggle with Lower-Than-Expected Bookings Amid Price Hikes
The anticipated surge in hotel bookings for the 2026 World Cup, hosted across 16 cities in the United States, Mexico, and Canada, has not yet materialized, despite hotels increasing prices and setting minimum-stay requirements at the year’s start. According to Evan Saunders of Azira, the lack of demand has caused a « reality check » for hotels,…
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Quore and VSR Launch AI-Driven Voice Integration to Enhance Hotel Operations at Holiday Inn Resort Orlando
On June 11, 2026, an integration between Quore and VSR launched in Auburn, California, and Franklin, Tennessee, enabling hotels to manage requests through voice-powered communication, with the Holiday Inn Resort Kissimmee in Orlando piloting this technology. The implementation of VAIA, a conversational AI that processes requests in 26 languages, has optimized hotel operations by improving…
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Open vs. Closed Ecosystems: Navigating the Future of Hospitality Operations
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Oracle and Mews Invest Heavily in AI-Enhanced PMS: Insights from a 1990 Factory Electrification Study Suggest a Predictable Outcome
Oracle and Mews are heavily investing in integrating AI into Property Management Systems (PMS). A paper from 1990 on factory electrification suggests that simply adding new technology to existing systems, such as AI to PMS, may not lead to transformative results unless foundational changes are made.
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AI Spending Surge Leads to Budget Crises as Companies Overextend on Rapid Deployment
In a recent trend, companies have rapidly exhausted their annual AI budgets within just one quarter, with some even evaluating teams based on the number of tokens used and prompts generated each week. This spending frenzy highlights an unsustainable approach to AI budgeting and utilization, prompting a need for more strategic and efficient resource management…
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SEO Triumph or Tragedy? The Paradox of Ranking #1 Yet Remaining Invisible
The article discusses the paradox of achieving a top rank for a search term in SEO while simultaneously facing the issue that it might not be seen by many people, suggesting a potential decline in the effectiveness of SEO. The author, who owns shares in Google, questions whether SEO is still a viable strategy, implying…
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